Our warm-up for class was very interesting and fun. It concerned reader’s
advisory. The patron wanted a book like “Fifty Shades of Grey”, so immediately
the first thought that comes to mind is that the patron wants to read more erotica
books. We first suggested she read the sequels. The patron then said that she
liked that the book became a movie. So my group started looking up erotica
books that were turned into movies (we came up with Eyes Wide Shut and
Brokeback Mountain). But after asking more questions, we realized that the
patron did not necessarily want erotica because she said she liked how they
were in love. The next question we asked was if she wanted steamy or sweet. The
answer was that her friend liked steamy but her husband preferred sweet. At
this point, I was like “uhhhhhhh”. A whole bunch of questions flew through my
mind: is she reading books based on what others are telling her? Are her friend
and husband going to read it after her? Did they all like the movie and book so
she wants to get each of them a book as a gift? Or is it that it is something
else, which I am not writing down? My group member said we should play it safe
and go with sweet since it is better to anger the friend than the husband. My
other group member came up with “The Princess Bride” to which the patron said
she loves that movie and did not know it was a book. Unfortunately, the book
was checked out, so we suggested “Outlander” instead.
It shows that before you perform reader’s advisory, one needs to conduct
the reference interview properly. You cannot immediately make an assumption about
what a patron would like. It went from “Fifty Shades of Grey” to “The Princess
Bride”. That is a big jump considering the latter is comedic. If we had not
kept asking questions, I do not think we would have ever come up with what we
did. Disclaimer: The patron was not a “real” person; it was just a hypothetical
question for an exercise.
Later in class, we had our resource guide presentations. The first one
was really good and looked like an actual library guide. It made me think that
ours was bad and that we did it wrong. But a lot of the groups had completely different
styles and some looked like a website like ours was, so I felt better afterwards.
A lot of the look of the design was due to who the audience was, but also the
groups used different websites to create it: a Google site, Wiks, Weebly, Word
Press, etc.
I really like how you and your group used "steamy or sweet" to discern what your theoretical patron wanted. These were great words to describe the romance genre without having to say a buzzword like erotica, which may have certain connotations associated with it and could potentially make the patron feel somewhat off balance. The rapidity of your thoughts in trying to process what the patron may mean by there answer shows your interest and investment in the reference interview process. That being said it seems that you still maintain an open mind and don't make assumptions but are just determining possible questions to ask to connect the patron with a book they will enjoy. That is a fine line to walk and it sounds like you did a good job! Kudos to you!
ReplyDeleteNice job on not making assumptions and navigating this reference interview so well! I feel like I definitely had the thought of "oh she DEFINITELY would not be looking for erotica in a library, so what does she really want?" However, as our class discussion revealed, it could possibly be the case that this patrons was looking for erotica books, but for this patron, she just wanted a romantic book that had been turned into a movie.
ReplyDeleteI second Sarah's comment, avoiding buzzwords with tawdry connotations was a good move on your group's part! I think the prospect of making these connotations explicit is what made me avoid the genre in the first place, but excellent work on not going down that path!